Chief Clinical Officer
Cynthia Coenen is a Registered Nurse and serves as Chief Clinical Officer for Vivage. Cynthia oversees a team of recognized clinical staff including registered nurses, licensed clinical social workers, certified therapeutic recreation specialists, and health information specialists. Cynthia is recognized for her outstanding leadership in regulatory compliance and survey management systems that have helped Vivage communities to achieve excellent outcomes in surveys and CMS star ratings. Cynthia has also led Vivage’s efforts to create transitional care management for our short stay rehabilitation guests from pre-admission to our post-acute communities to post-discharge home. Cynthia brings over 20 years of Nursing, Management and Survey experience in the long-term care. In her work as Vivage Consultant and in her past roles as Director of Nursing Services and Corporate Regional Director of Clinical Operations, she has consulted in over seventy Nursing and Assisted Living Facilities throughout the Western United States. Cynthia is frequently called upon as an Expert witness in defense of Nursing and Assisted Living Facilities involved in litigation. Cynthia’s areas of expertise include development and implementation of effective CQI programs, survey preparedness, management and correction, State and Federal regulatory compliance, wound treatment (both prophylactic and therapeutic), MDS and care planning systems, development and implementation of clinical systems and staff recruitment and retention.